STYLEFORCE HELP / CUSTOMER

Customer guide

Updated 23 October 2026. The current demo stores do not offer real payments or deliveries. Use only the displayed Test/demo payment options. TEST documents are not live tax invoices.

Find the right store

Open the seller's link or explore the demos. Check the store name, contact details and policies. StyleForce provides the software; each seller manages its own products, orders, payment connection, delivery and purchase support.

Demo map pins are illustrative. They do not verify a physical address or delivery coverage.

Browsing published products is public. Checkout and private order details require a customer account for that store. Guest checkout is not available.

Register directly at the store or use Continue with StyleForce where the owner enables it. The same email can be used for independent registrations. Email matching does not combine histories. Read Accounts and sign-in if you have older purchases or want to reuse a StyleForce address.

Seller and customer sign-in are separate. Email/OTP recovery delivery is not enabled in the current demo preview.

Choose products and manage your cart

Open Shop, Explore the store or a collection. Use available search, category, price and variant filters.
Review the product images, description, seller-supplied care information and package contents.
Select the exact variant, such as size or colour. Check its price and availability, then add it to your cart.
Review quantities and remove unavailable items. Where offered, use Wishlist to save a variant.
Use Buy Again on an eligible older order to review today's products, prices and stock before adding them again.

An item in a cart is not reserved stock. A banner does not itself establish a checkout discount. Ask the seller if measurements, contents or policies are unclear.

Review checkout

Sign in and open checkout from your cart.
Select Delivery, or Store pickup only when offered.
Enter the required recipient, phone, street address, city, state/union territory and PIN code. A saved address does not guarantee delivery eligibility.
Wait for delivery options and the quote. Use the displayed retry option if loading fails; a missing quote is not free delivery.
Apply a valid coupon where supported. Review items, variants, quantities, discounts, delivery charges, taxes and the final total.
Submit the reviewed order once. If prices or inputs change, review the refreshed quote.
Follow the displayed payment status. Closing a window or losing a response does not establish failure.

Mock success does not transfer money. If the result is unknown, inspect the existing order and contact the seller with its reference before attempting another payment.

Demo checkout showing delivery method, fictional address fields, order summary and Place demo order control — **Demo illustration.** Fictional example data; appearance varies by store. Open full-size screenshot.

Follow orders and documents

Open Account → Orders and select the order. Payment, fulfillment and delivery are separate states. Confirmation does not mean a courier has collected the parcel.

Status or problem	What to do
Preparing or awaiting payment	Wait for preparation and use the existing order's action when available
Confirmed	Follow fulfillment and shipment progress
Expired, rejected or failed	Read the reason and inspect the existing order before starting another
Payment unknown or unresolved	Contact the seller; avoid a duplicate payment
Document pending	Refresh the order's documents area

Available TEST invoice and credit copies remain private. Use the order's document controls or Test documents. Formatted copies support browser Print/Save as PDF; an original download may also be available. Editing a profile or address does not change an accepted order snapshot.

Confirmed demo order showing accepted items, delivery details, total, shipment status and links to contact the seller — **Demo illustration.** Fictional example data; appearance varies by store. Open full-size screenshot.

Cancellations, returns and support

Open the order, read the seller's policy and use the available cancellation or return control. Enter the requested reason, items and quantities, review the request and submit once. Follow the resulting case and seller instructions.

A request or support message does not itself approve a refund. Pending, failed and unknown refund states differ from completion. Automatic exchanges are not available.

For purchase questions, open Support tickets for your own order. Include the order reference, action, time and displayed error/reference ID. General questions belong with the seller's published contact channel. Supported attachments are limited to the file types and size shown by the screen; do not include passwords, payment credentials or unrelated personal information.

Using a phone or keyboard

Use the store menu and filters on small screens. Tab moves between controls and Enter activates the selected link or button. Read validation messages before submitting again. If an action times out, inspect the current record and use its saved retry action where offered.

Continue with Accounts and sign-in or return to the help centre.